Responsible Gaming at fg66c

Our Philosophy

fg66c was built for Bangladeshi players who enjoy online betting as a form of entertainment. From Dhaka to Cox's Bazar, our platform serves a diverse community of adults who engage with cricket betting, live casino games, and slots as a leisure activity. We recognise, however, that a small proportion of players may develop unhealthy gambling habits, and we take our responsibility to those players extremely seriously.

Our responsible gaming philosophy is grounded in four principles: prevention through strong age verification and educational materials; empowerment through accessible self-management tools; early intervention through proactive monitoring and trained support staff; and recovery support through self-exclusion and guidance toward professional help.

Age Verification and Underage Gambling Prevention

All players must be a minimum of 21 years of age to register and play on fg66c. This threshold reflects both legal best practice and our own ethical commitment to protecting young people. At the point of registration, every player must confirm their date of birth and agree that they meet the 21+ age requirement.

During the Know Your Customer (KYC) verification process — which is mandatory before any withdrawal is processed — players must submit a government-issued identity document such as a Bangladesh National Identity Card (NID) or passport. fg66c's verification team reviews these documents to confirm identity and age. Any account where the holder is found to be under 21 years of age is immediately and permanently suspended, and any deposited funds are returned to the originating payment method.

Deposit Limits

Deposit limits are one of the most effective tools for maintaining control over gambling expenditure. fg66c allows every registered player to set a cap on how much they can deposit within a given period:

• Daily Limit: Maximum deposit amount per calendar day (Bangladesh Standard Time, UTC+6).
• Weekly Limit: Maximum deposit amount across a rolling 7-day window.
• Monthly Limit: Maximum deposit amount across a rolling 30-day window.

Limits can be set in Taka increments starting from ৳500. To prevent impulsive increases in the heat of the moment, any request to raise an existing limit is subject to a mandatory 72-hour cooling-off period. Reductions to existing limits, however, take effect immediately — giving you instant downside protection when you need it most.

Time-Out and Self-Exclusion

If you feel you need a break from gambling, fg66c provides two distinct options depending on the length and formality of the break you require.

A Time-Out is a short-term voluntary suspension of your account — from 24 hours up to 30 days. It is designed for players who recognise they need a brief cooling-off period. During a time-out, your account is suspended, you cannot log in, and all promotional communications from fg66c are paused. At the end of the time-out period, your account automatically reactivates unless you have chosen to extend it.

Self-Exclusion is a more formal, longer-term commitment. You may choose exclusion periods of 30 days, 90 days, 6 months, 1 year, or permanent self-exclusion. Once a self-exclusion is activated, it cannot be reversed during the active period under any circumstances — not even by contacting support and requesting an override. This design is intentional: it protects you from acting against your own long-term wellbeing in a moment of impulse. If you apply for permanent self-exclusion, fg66c will delete your account data in accordance with our data retention obligations after the statutory minimum retention period has elapsed.

Reality Check Notifications

The reality check feature sends an on-screen notification at a player-chosen interval during any game session. The notification displays your session duration and your net win or loss for that session. You then have the option to continue playing or log out. This brief interruption is designed to counter the immersive nature of online gaming, which can otherwise cause time to pass unnoticed.

Monitoring and Early Intervention

fg66c's platform uses automated monitoring to identify patterns of play that may indicate problem gambling behaviour — such as sustained and accelerating loss chasing, very long unbroken sessions, or sharp increases in deposit frequency following a significant loss. Where such patterns are detected, our responsible gaming team may proactively reach out to the player with information about available support tools. This outreach is not punitive — it is a genuine expression of care for the player's wellbeing.

Support and Professional Help

fg66c's own support team is trained in responsible gaming and is available 24/7 via live chat inside your account, or by email at [email protected]. We can help you activate any of the tools described on this page, answer questions about our responsible gaming policy, or simply provide a listening ear. All communications about gambling concerns are treated with complete confidentiality.

For players who feel they need professional support beyond what fg66c can offer, we encourage you to reach out to a trusted friend, family member, or mental health professional in your local area. Recognising that gambling has become a problem is an act of strength, not weakness — and help is always available.